Uptown Records Store

Shipping & Returns

UK Mainland orders can be shipped 4 ways:

Recorded Delivery is insured for up to 25 Pounds and is not a guaranteed next day service - products will usually be delivered within 3-4 working days - subject to stock availability. This service is only available for customers in the UK.

Special Delivery is a guaranteed next day (order before 5pm) and highly insured service, available in the UK mainland only.

DHL Next Day is usually used for 5 items or more and is insured and guaranteed next day if ordered before 2pm. Two delivery attempts will be made.

DHL 48 Hour is usually used for 5 items or more and is insured and 48 hour delivery is guaranteed if ordered before 2pm.

Saturday Delivery is not Guaranteed for the above options.

International Orders can be shipped 2 ways:

Swiftair/International Signed for is a standard yet rapid service for overseas delivery. Up to six records can be shipped using this method of postage.

A quicker service (1-2 days) is available on request. Please contact mailorder@uptownrecords.com with your order confirmation number for a price.
(international orders over 55 Pounds will have extra postage to pay and will be contacted)

Returns Policy
To understand your obligations as a merchant in the UK consult -The Consumer Protection Distance Selling Regulations 2000- which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm


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